I thought this was an interesting development in the financial services industry. Senior Response is a telemarketing agency that specialises in dealing with the 50 Plus has just received approval from the Financial Services Authority (FSA) to use its services for outsourced telemarketing services to arrange regulated mortgage contracts.
Since the 50 Plus are major consumers of financial services, ranging from mortgages to equity release, it is sensible thing to have telemarketing agencies with both financial services approval and the skills in dealing with older people. Dick Stroud www.20plus30.com
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