Saturday, July 02, 2011

CareHomeAdvisor: now that’s what we need

The title of this blog posting is same as an article in today's Times by Janice Turner.

Because of paywalls I cannot give you link but her views a pretty much the same as I wrote in 2010.

If you want to find out any information about a UK care home then you might as well brew some tea and try and read the resulting tea leaves.

We have an organisation called the Quality Care Commission (CQC) that is supposed to provide information so that people can make informed decisions. To say that the commission is useless is being very kind. The organisation should be disbanded because it gives the impression that somebody knows what is happening care homes when in truth they haven't a clue.

This is what the Times columnist said
Besides, the CQC, with breathtaking idiocy, has just abandoned its star system altogether. It is devising a new grading scheme next year, but that will be preoccupied with “compliance” with certain health and safety criteria. It won’t tell you if it’s nice. No wonder the National Care Homes Congress, the care homes union, just gave the CQC a vote of no confidence: owners can invest a fortune in a home, have fabulous carers, yet get no recognition.
I have thought for a long time that a Tripadvisor for care would be a great idea. I am not the only one who has come to this conclusion.Perhaps somebody would like to put up the money to make it a reality? If this government had any idea what it was doing about care provision it would do it itself. God forbid not using public sector staff but to fund a bunch of motivated people in the private sector who are aghast at the mess that the care industry is becoming. Dick Stroud

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