All about improving the customer experience for older consumers
Friday, December 16, 2011
Nice videocast from David Weigelt
David runs a US company that is the leader in delivering digital stuff that works with older consumers.
I really like his regular videocasts. These are not easy things to do - believe me.
I guess I also liked this edition since he picks up on some of the topics that I have been going on about for the past couple of months - Apple Siri, QR codes and intergenerational angst. Well worth viewing. Dick Stroud
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