All about improving the customer experience for older consumers
Wednesday, January 16, 2013
The hopes and fears of Brits
I have always liked the work that VoxPops produces. This is a series of 'end of year' videos clips where you average Brit talk about their concerns and hopes for 2013.
Interesting that most of the group interviewed are older rather than younger. My take on the overall view was one of resigned pessimism - with an occasional optimist providing a more positive take on life. Seems pretty accurate reflection on the state of the nation. Thanks VoxPops for making this video available. Dick Stroud