Three of the forces are:
- The age of urbanisation
- Accelerating technological change
Let you guess what the other one is.... Of course it is population ageing.
If you are interested in this subject then there is nothing new in the arguments of the book. The implications of these changes are immense. If you need any more evidence to get your organisation to take this subject seriously then the McKinsey book provides yet more data and arguments. Dick Stroud