Saturday, July 23, 2005

Selling broaband to the 50 plus

Multiple System Cable providers (cable companies in my parlance) seem to have discovered niche marketing. For the most part their approach has been a one-size-fits-all message when selling broadband services.

"For the older user I would say there is a lot more that ISPs can be doing," says Joe Laszlo, senior analyst at Jupiter Research. "They haven't generally been a conscious target of ISP marketing efforts." You can say that again!

Jupiter Research expects older Americans will be one of the fastest-growing broadband segments over the next four years. By 2010, Jupiter forecasts 20 million seniors will use broadband, up from 10 million today. But they don't have a lot of advertising targeted to them. A revelation!

The article contains a few obvious things to do like: “developing messages that resonate such as highlighting the Internet's abilities to send and receive photos of grandkids”. Wow, this is advanced stuff. There are some other ideas that are a tad more advanced. The article also contains some interest stuff about marketing broadband to ethnic groups. Dick Stroud www.20plus30.com

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