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Sunday, July 11, 2010

Old usability problems will not go away

My hero Mr Nielsen reckons that 80% of the usability findings from the 1990s are remains in force.

He thinks that only 10% of the original usability issues have resolved because of improved technology.

All this good Web 2.0 technology hasn’t addressed the real issues that cause users to get lost, misinterpret sites, or be annoyed.

I reckon that some sites have gone backward (yes that is you Tesco) and a lot of others seem to have forgotten lots of the basics – like giving the web user some visual feedback of where they are in the site.
This really is a bad indictment of Web developers. Dick Stroud

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